Terms of Service

Ask the WiseOwl

Last updated: March 28, 2026

AGREEMENT TO OUR LEGAL TERMS

We are Ege Süalp, doing business as Alkemi Studio ("Company," "we," "us," or "our"), located in Istanbul, Turkey.

We operate the mobile application Ask the WiseOwl (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

WiseOwl is an AI-powered tool designed to help users reflect on their decisions through structured questions and AI-generated insights. The App is intended for personal reflective use only and does not provide professional, legal, financial, medical, or psychological advice.

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data. By using the Services, you acknowledge that you have read and understood both these Legal Terms and the Privacy Policy.

You can contact us by email at hello@alkemistudio.co.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Alkemi Studio, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Services you are using. Changes to Legal Terms will become effective upon posting. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

Table of Contents

  1. Our Services
  2. Intellectual Property Rights
  3. User Representations
  4. Purchases and Payment
  5. Subscriptions
  6. Prohibited Activities
  7. AI-Generated Content Disclaimer
  8. Privacy and Data
  9. Third-Party Websites and Content
  10. Indemnification
  11. Term and Termination
  12. Limitations of Liability
  13. Disclaimer of Warranties
  14. Force Majeure
  15. Dispute Resolution
  16. Corrections
  17. Miscellaneous
  18. Contact Us

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

The Services are not tailored to comply with industry-specific regulations. If your interactions would be subject to such laws, you may not use the Services.

2. Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws in the United States and internationally.

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any portion of the Content solely for your personal, non-commercial use.

3. User Representations

By using the Services, you represent and warrant that:

4. Purchases and Payment

All purchases are processed exclusively through the Apple App Store. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. Payment terms, methods, and currencies are governed by Apple's App Store policies.

We reserve the right to correct any errors or mistakes in pricing. We also reserve the right to refuse any order placed through the Services.

5. Subscriptions

Billing and Renewal

Your subscription will continue and automatically renew unless cancelled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order.

Cancellation

You can cancel your subscription at any time through the App Store subscription management settings on your iOS device, or by visiting Settings > Apple ID > Subscriptions. Your cancellation will take effect at the end of the current paid term.

Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

Refunds

All purchases are final. Refunds are handled in accordance with Apple's refund policy. Please visit Apple's support page for information on how to request a refund.

6. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

7. AI-Generated Content Disclaimer

The AI-generated reports, recommendations, and insights provided by WiseOwl are for personal reflective and informational purposes only. They do not constitute professional advice of any kind, including but not limited to legal, financial, medical, psychological, or life advice.

Important: AI-generated content may be inaccurate, incomplete, biased, or otherwise flawed. You should not rely solely on AI-generated outputs when making important life decisions. Always seek qualified professional advice where appropriate.

Users are solely responsible for any decisions made based on the App's output. Alkemi Studio and Ege Süalp assume no liability for the consequences, outcomes, or results of any decisions made using this Service.

The AI features are powered by Anthropic's Claude API. By using the AI features of the Services, you agree to comply with Anthropic's usage policies. You must not use the AI features in any way that violates Anthropic's terms or policies.

We do not guarantee the availability, accuracy, or consistency of AI-generated content. AI models may be updated, changed, or replaced at any time without prior notice, which may affect the nature or quality of outputs.

8. Privacy and Data

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms an integral part of these Legal Terms.

By using the Services, you consent to the collection and processing of data as described in the Privacy Policy, including:

Your decision data is stored locally on your device by default. If you subscribe to a premium tier that includes cloud sync, your data may be stored on our servers (Supabase) as described in the Privacy Policy.

For users in the European Union or Turkey, we process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (KVKK). You may exercise your data rights as described in our Privacy Policy.

9. Third-Party Websites and Content

The Services may contain links to other websites (such as the Apple App Store) or rely on third-party services (such as Anthropic's Claude API and RevenueCat for subscription management). Such third-party services are not under our control, and we are not responsible for their content, availability, or practices.

We provide these links and integrations only as a convenience, and the inclusion of any link does not imply endorsement by us of the site or any association with its operators. Your use of third-party services is subject to their own terms and privacy policies.

10. Indemnification

You agree to defend, indemnify, and hold harmless Alkemi Studio, Ege Süalp, and any affiliates, officers, agents, and employees from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

This defense and indemnification obligation will survive these Legal Terms and your use of the Services.

11. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Legal Terms or of any applicable law or regulation.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.

Upon termination, your right to use the Services will immediately cease. Any provisions of these Legal Terms that by their nature should survive termination shall survive, including but not limited to the Indemnification, Limitation of Liability, Disclaimer of Warranties, and Dispute Resolution sections.

12. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THIS INCLUDES, WITHOUT LIMITATION, ANY DAMAGES ARISING FROM DECISIONS MADE BASED ON AI-GENERATED CONTENT, RECOMMENDATIONS, OR INSIGHTS PROVIDED BY THE SERVICES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE ONE (1) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF THE SERVICES' CONTENT — INCLUDING ANY AI-GENERATED OUTPUTS — AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE SERVICES, ANY PERSONAL INJURY OR PROPERTY DAMAGE, ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN, ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, OR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE.

14. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Legal Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, acts of government, pandemics, war or terrorism, power or internet outages, failures of third-party service providers (including but not limited to Anthropic, Apple, Supabase, or RevenueCat), cyberattacks, or any other force majeure event.

During such events, our obligations under these Legal Terms will be suspended for the duration of the force majeure event.

15. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms, the parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one party to the other at hello@alkemistudio.co.

Binding Arbitration

If the parties are unable to resolve a dispute through informal negotiations, the dispute shall be determined by binding arbitration. The arbitration shall take place in New Castle County, Delaware, United States. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Governing Law

These Legal Terms shall be governed by and defined following the laws of the State of Delaware, United States. Any legal action or proceeding shall be brought exclusively in the courts located in New Castle County, Delaware.

Exceptions

Nothing in this section shall limit or exclude any rights that you may have under the mandatory consumer protection laws of the jurisdiction in which you reside that cannot be waived or limited by contract.

16. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

17. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.

If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.

You may not assign or transfer these Legal Terms or your rights or obligations hereunder without our prior written consent. We may assign these Legal Terms without restriction.

We reserve the right to modify these Legal Terms at any time. We will alert you about any changes by updating the "Last updated" date at the top of these Legal Terms and, where practicable, providing notice through the App. It is your responsibility to periodically review these Legal Terms to stay informed of updates.

Contact Us

In order to resolve a complaint regarding the Services or to receive further information, please contact us at:

hello@alkemistudio.co